Frequently Asked Questions
Everything you need to know about your IM8 Health experience
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips to ensure the most accurate fit based on our specific garment measurements.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay.
Are your materials sustainably sourced?
Yes, at IM8 Health, we prioritize ethical manufacturing and use eco-friendly fabrics like organic cotton and recycled polyester whenever possible to reduce our environmental footprint.
Can I track my package once it has shipped?
Absolutely. Once your order is processed, you will receive an email with a unique tracking link to monitor your delivery status in real-time.