Returns & Exchanges
At IM8 Health, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, we offer a 30-day window for hassle-free returns and exchanges on all unworn items with original tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, a prepaid shipping label will be sent to your email; simply print it out and attach it to your original packaging.
Ship the Items
Drop off your package at any authorized carrier location or schedule a pickup to send your items back to our quality control center.
Receive Your Refund
After our team inspects the returned garments, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing